UNDERSTANDING THE CLAIMS PROCESS

Navigating the claim process and understanding your role can be daunting. However, once you grasp the steps involved, your claim will transition from a mere insurance test to a rapid and effective recovery solution. Here’s what you can expect:

1) Report a claim:

One of our adjusters will contact you to discuss the cause and extent of your damages and request any necessary additional information from you.

2) Field inspection:

Next, a field inspector will take measurements and determine the extent of the damage. You will receive a copy of the completed loss estimate.

3) Payment + repairs:

Your insurer will indemnify the value of your loss, minus the deductible and recoveries, if the cause of the loss is a covered risk on your insurance policy. In this scenario, you coordinate the repairs or replacement.